After one really minor problem I got in touch with the Noisy Clan customer support, just to say thank you and have a laugh when I accidentally received a proof copy of the Scale Compass manual.
After having a laugh with customer support and thinking it was all over I received an unexpected thank you for reporting the problem by the customer support team in the form of a beautiful laminated cloth poster arriving at my door.
This is the difference between dealing with a small family company. They value their customers.
Thank you Noisy Clan. Your products are exceptionally well put together and your customer services are simply the best.