How can we help?

Frequently Asked Questions

Q: What is Noisy Clan’s delivery timeframe?

Delivery will vary depending on where you are located in the world, currently our shipping times are as follows: 

UK: 3-5 Days

US: 5-8 Days

Rest of the world: 8-15 days

Q: My product is faulty or does not work

A: Each Noisy Clan product has a one year guarantee and we are focused on delivering the best quality products to our customers. Please email info@noisyclan.com and we’d be happy to help with a replacement.

Q: I need help using a Noisy Clan product

A: Please take a look at our Youtube page where you will be able to find video guides created by product engineers. If you are still having trouble please contact info@noisyclan.com and we can run through troubleshooting steps with you.

Q: How to return?

A: Please contact info@noisyclan.com detailing your reason for return and any relevant photos should your product have a fault. A member of our team will work with you to ensure your Wee Stand is safely returned to us.

Q: How do I pass feedback?

A: We value feedback from musicians at every stage of their musical journey, please contact info@noisyclan.com and we will ensure your feedback is passed on to the appropriate team and discussed at Noisy Clan HQ.

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