How can we help?

Frequently Asked Questions

Q: What is Noisy Clan’s delivery timeframe?

Delivery will vary depending on where you are located in the world, currently our shipping times are as follows: 

UK: 3-5 Days

US: 5-8 Days

Rest of the world: 8-15 days

Q: I need help using a Noisy Clan product

A: Please take a look at our Youtube page where you will be able to find video guides created by product engineers. If you are still having trouble please contact and we can run through troubleshooting steps with you.

Q: How do I submit a user photo?

A: Yay! We love when to see our customers playing more music. Email us at or tag us on social @thenoisyclan.

Q: My product is faulty or does not work

A: Each Noisy Clan product has a one year guarantee and we are focused on delivering the best quality products to our customers. Please email and we’d be happy to help with a replacement. Please include order number and email associated with the origianl purchase.

Q: How to return?

A: Please contact detailing your reason for return and any relevant photos should your product have a fault. A member of our team will work with you to ensure your Wee Stand is safely returned to us. PLease include your order number and email associated with the purchase.

Q: Inquiry about Amazon order?

A: Please email us at Please include Amazon order number.

Q: How do I pass feedback?

A: We value feedback from musicians at every stage of their musical journey, please contact and we will ensure your feedback is passed on to the appropriate team and discussed at Noisy Clan HQ.

Q: Where is Noisy Clan?

Noisy Clan HQ is located in Edinburgh, Scotland.

Our mailing address is:
P O BOX 24220
Edinburgh, Midlothian EH4 9GD
United Kingdom

Contact Noisy Clan