How can we help?
Frequently Asked Questions
Q: What is Noisy Clan’s delivery timeframe?
Delivery will vary depending on where you are located in the world, currently our shipping times are as follows:
UK: 3-5 Days
US: 5-8 Days
Rest of the world: 8-15 days
Q: My product is faulty or does not work
A: Each Noisy Clan product has a one year guarantee and we are focused on delivering the best quality products to our customers. Please email info@noisyclan.com and we’d be happy to help with a replacement.
Q: I need help using a Noisy Clan product
A: Please take a look at our Youtube page where you will be able to find video guides created by product engineers. If you are still having trouble please contact info@noisyclan.com and we can run through troubleshooting steps with you.
Q: How to return?
A: Please contact info@noisyclan.com detailing your reason for return and any relevant photos should your product have a fault. A member of our team will work with you to ensure your Wee Stand is safely returned to us.
Q: How do I pass feedback?
A: We value feedback from musicians at every stage of their musical journey, please contact info@noisyclan.com and we will ensure your feedback is passed on to the appropriate team and discussed at Noisy Clan HQ.