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Q: What is Noisy Clan’s delivery timeframe?
Delivery will vary depending on where you are located in the world, currently our shipping times are as follows:
UK: 3-5 Days
US: 5-8 Days
Rest of the world: 8-15 days
If you have not recieved your product within this time frame, please reach out to us. firstname.lastname@example.org
Q: I need help using a Noisy Clan product
A: Please take a look at our Youtube page where you will be able to find video guides created by product engineers. If you are still having trouble please contact email@example.com and we can run through troubleshooting steps with you.
Q: How do I submit a user photo?
A: Yay! We love when to see our customers playing more music. Email us at firstname.lastname@example.org
Q: My product is faulty or does not work
A: Each Noisy Clan product has a one year guarantee and we are focused on delivering the best quality products to our customers. Please email email@example.com and we’d be happy to help with a replacement. Please include order number and email associated with the origianl purchase.
Q: How to return?
A: Please contact firstname.lastname@example.org detailing your reason for return and any relevant photos should your product have a fault. A member of our team will work with you to ensure your Wee Stand is safely returned to us. PLease include your order number and email associated with the purchase.
Q: Inquiry about Amazon order?
A: Please email us at email@example.com. Please include Amazon order number.